State Tested Nursing Assistant (STNA) Practice Exam 2025 – Comprehensive All-in-One Prep for Exam Success!

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What is the role of the ombudsman in a nursing home?

Run a group of nursing homes.

Work with the nursing home to protect clients' rights.

The role of the ombudsman in a nursing home is to work with the facility to protect clients' rights. An ombudsman serves as an advocate for residents, ensuring that their needs are met and that they are treated with dignity and respect. They address complaints and concerns voiced by residents or their families, facilitating communication between them and the nursing home staff. This advocacy can include investigating issues, providing guidance on residents' rights, and recommending changes to improve care quality.

Working closely with nursing home administration, the ombudsman plays a crucial part in ensuring compliance with regulations and advocating for better policies that enhance the residents' well-being. This function is distinct from managing multiple nursing homes, controlling budgets, or providing training which do not specifically focus on the individual rights and needs of residents.

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Control the nursing home budget.

Prepare classes for nurse aides about client hygiene.

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