State Tested Nursing Assistant (STNA) Practice Exam 2026 – Comprehensive All-in-One Prep for Exam Success!

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If a client is confused, what should the nurse aide do?

Ignore the client until he starts to make sense.

Restrain the client so he does not hurt himself.

Keep the client away from other clients.

Help the client to recognize familiar things and people.

Helping the client to recognize familiar things and people is an effective strategy when dealing with confusion. This approach promotes a sense of safety and reassurance, which can reduce anxiety and agitation. By engaging the client with familiar objects or individuals, the nurse aide can create a more comfortable environment that can aid in reorienting the client. It also validates their feelings and acknowledges their state of confusion, while actively working to improve their cognitive connection to their surroundings.

This technique fosters communication and may encourage the client to recall past experiences or relationships, which can facilitate a greater sense of belonging and reduce feelings of isolation, common in confusion. Additionally, maintaining an environment that encourages recognition can help prevent further disorientation and make the client feel more secure.

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